‘The world feels anxious and divided’: Mark Zuckerberg vows to fix Facebook in new year’s message

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Facebook founder Mark Zuckerberg has pledged to dedicate the next year to fixing the social network, admitting that a barrage of scandals means it hast lost the faith of users and governments.

In a New Year’s message posted on Facebook, he said he would be dedicating 2018 to repairing the company’s reputation following a year in which it has been attacked over fake news, Russian political meddling and allegations that social media can be detrimental to people’s mental health.

In a rare mea culpa, he also acknowledged that many believed websites like Facebook had grown too powerful and admitted the website may had had a part in “dividing” society, as its critics allege.

“The world feels anxious and divided, and Facebook has a lot of work to do – whether it’s protecting our community from abuse and hate, defending against interference by nation states, or making sure that time spent on Facebook is time well spent,” Mr Zuckerberg wrote. 

“Back in the 1990s and 2000s, most people believed technology would be a decentralising force. But today, many people have lost faith in that promise. With the rise of a small number of big tech companies and governments using technology to watch their citizens many people now believe technology only centralises power rather than decentralises it.”

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